FRAME: Medallion warrants our frames for a period of three years against defects in materials or workmanship which includes breakage to welds of the metal frames under normal use. Unreasonable abuse, normal wear and tear, bent legs due to leaning back or forward on two legs are not covered under this warranty.
VINYL STRAPS: Three years against vinyl breakage. This warranty does not cover fading or discoloring. Medallion will furnish new straps in the event of breakage.
Cushion fabrics are not covered by this warranty.
SLINGS: Slings are covered for one year against manufacturing defects, including fabric separation and seams pulling loose. Fading, ripping of the material and normal wear and tear are excluded from this warranty.
FINISH: Three years for defective powder coating finish resulting in blistering, peeling or flaking. This warranty does not cover normal wear and tear due to elements exposure. Abuse resulting in scratching or otherwise harming the finish is not covered by this warranty. The finish can be extended by keeping the furniture clean and free of salt and dirt build-up when close to the ocean. Wash with soap and water regularly.
GENERAL: Medallion reserves the option to repair or replace furniture under our warranty. All warranty claims are to be made directly with the factory. Dealers and salesmen are not authorized and cannot handle warranty claims. This is a consumer warranty direct with the factory, only the factory can handle warranty claims. Handling and transportation costs are not covered under this warranty and must be prepaid by the owner of the furniture. Normal wear, accidental damage, unreasonable or abusive use or repairs made or attempted by unauthorized persons are not covered by this warranty.
Customer must present the original invoice for any warranty work.